Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Apollo Clinic Baguiati collects, uses, and protects your information.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use our website https://apolloclinicbaguiati.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we collect information about the pages you view, how you interact with the Site, and referral sources. This automatically collected information is referred to as “Device Information.”

We collect Device Information using:

  • Cookies: Data files placed on your device that often include an anonymous unique identifier.
  • Log Files: Track actions on the Site including IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags & Pixels: Electronic files used to record browsing activity.

We also use Google Analytics tracking tools to analyze website traffic and improve user experience. These tools collect usage data but do not collect personally identifiable health information.

When you book an appointment, submit an enquiry, or use pharmacy/diagnostic services through the Site, we may collect your name, address, contact number, email address, and payment information. We refer to this as “Service Information.”

How We Use Your Information

We use your information to:

  • Process appointments and service requests
  • Communicate with you regarding healthcare services
  • Provide invoices or confirmations
  • Improve website functionality and patient experience
  • Prevent fraud and ensure website security
  • Conduct marketing and remarketing campaigns (where permitted)

Sharing Your Personal Information

We may share your information with trusted third parties such as analytics providers (e.g., Google Analytics) to help us understand website usage and improve our services.

We may also disclose information if required by law, regulation, legal process, or government request, or to protect our legal rights.

Behavioural Advertising

We may use your information to provide relevant advertisements or health-related updates that may interest you. You can opt out of targeted advertising through your browser settings or Google ad settings.

Do Not Track

Please note that we do not alter our Site’s data collection practices when we see a Do Not Track signal from your browser.

Data Retention

We retain appointment and service information for our records unless and until you request deletion of your data, subject to applicable healthcare regulations.

Minors

This Site is not intended for individuals under the age of 18 without parental or guardian consent.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.

Contact Us

For more information about our privacy practices or if you have questions, please contact:

Apollo Clinic Baguiati

Email: apolloclinic.bgt@gmail.com

Phone: 03345180520

Location: Kolkata, West Bengal